We take your privacy seriously and want you to understand our practices with respect to the handling of your personal data. This privacy statement explains how we do this.
When we collect your personal data
If you decide to contact us or make use of personalized services (e.g. by subscribing to a newsletter or by setting your personal preferences for broadcast services), then you will be asked to submit the limited personal data which is necessary for us to provide that service or handle your query. This is completely voluntary.
If you ask us to send you newsletters, broadcasts or other communications, we rely on your active consent in order to do so. You may opt out of receiving these communications at any time.
If any ‘form’ which collects your personal data allows you to voluntarily provide additional information, we seek this information because we think it will help us to give you a better quality service. You do not have to provide such information if you do not wish to do so.
We also collect personal data from cookies, which we explain more about below.
Site traffic information and cookies
To learn about what cookies and similar technologies are, we recommend that you visit the following third-party website: http://www.allaboutcookies.org/.
This information helps us to continuously improve our site’s content and functionality by analyzing where, on which types of devices and how our site is used, how many visitors we receive, and where they click through to the site from; and remember you in case you re-visit our site, so we will know if you have already been served with cookie banners, surveys, or (where site content is undergoing testing) which version of the content you were served.
To delete or stop cookies being placed on your computer, please check the help menu of your internet browser. Blocking cookies will reduce the functionality of this website.
Who do we share your personal data with and where does it go?
Any transfer of personal data to this site will be secured by encryption. We may store or transfer your personal data to our other TS offices around the world. We do guarantee an adequate level of data protection wherever your data is physically kept.
We also use the services of third-party service providers to host our webcasts and offer technical support. Any third-party provider we appoint must act in accordance with our written instructions when processing your personal data and must protect your personal data in line with the contractually required security measures. Where we store or transfer your personal data to a third-party provider based outside the European Economic Area, we take steps to ensure your personal data is adequately protected.
We have the right to disclose your personal data as required by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on TS. If there is a takeover, sale or purchase of our business, we may disclose your personal data to the new (or prospective) owner of the business.
How long do we keep your information?
We will only hold your information for as long as necessary to fulfill the purposes for which it was collected, before making it non-identifiable or deleting it.
If you send us any ‘contact us’ messages, we will delete or de-identify these messages once we have finally satisfied your query.
If you choose to unsubscribe from a service, we may keep a ‘suppression list’ containing your details so we know you have unsubscribed.
Your rights, complaints and how to contact us
You have the right to access your personal data and ask for it to be rectified or deleted at any later time.
If you have questions or concerns relating to the handling of your personal data, or other privacy related query, please get in touch with us using the ‘Contact’ functionality in the website’s menu. Please also use these links for non-privacy related queries.
Third-party websites we link to
Our website may contain links to third-party sites. This privacy statement does not apply to those third-party sites.
We recommend that you read the privacy statements of any other sites that you visit as we cannot accept responsibility for the privacy practices of these sites, which may be different to ours.
Changes to the privacy statement
We may update this privacy statement from time to time and recommend that you revisit it on occasion to see the latest version.
This statement was last updated on 6thNovember 2018.